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Confidentiality & Data Protection

Last Updated: 1st June 2026

At DG Counselling Therapy, your privacy, confidentiality and trust are taken seriously.


Counselling is built upon a safe and confidential relationship, and every reasonable effort is made to protect the information you choose to share.


This page explains how confidentiality is maintained, how information is handled, and the circumstances in which confidentiality may need to be limited.

Confidentiality

Information shared during counselling sessions is treated as confidential.


This includes information disclosed during consultations, counselling sessions, written communications and other professional interactions.


Confidential information will not normally be shared with anyone outside the counselling relationship without your knowledge or consent.

Limits to Confidentiality

Although confidentiality is a fundamental part of counselling, there are some exceptional circumstances where information may need to be shared.


These may include situations where:

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  • There is a serious risk of harm to yourself;

  • There is a serious risk of harm to another person;

  • There are safeguarding concerns involving a child or vulnerable adult;

  • Disclosure is required by law;

  • A court order requires disclosure;

  • Information relates to serious criminal activity where disclosure is legally required.


Wherever possible and appropriate, any need to disclose information would be discussed with you before action is taken.

Professional Standards

DG Counselling Therapy is committed to working in accordance with recognised professional and ethical standards.


Counselling services are provided in line with the Ethical Framework and professional guidance of the British Association for Counselling and Psychotherapy (BACP), together with applicable legal and safeguarding responsibilities.

Clinical Supervision

Professional counsellors regularly engage in clinical supervision as part of good professional practice.


The purpose of supervision is to support safe, ethical and effective counselling work.


Client confidentiality remains protected during supervision discussions. Identifying details are minimised wherever possible and supervisors are themselves bound by professional confidentiality requirements.

Record Keeping

Brief records may be kept in relation to counselling services.


Such records are maintained for professional, legal, insurance and safeguarding purposes and are stored securely.


Records are only accessible to authorised persons where necessary and appropriate.

Website Enquiries

If you contact DG Counselling Therapy through the website contact form, the information you provide will be used only for the purpose of responding to your enquiry and discussing counselling services.


Visitors are encouraged not to include highly sensitive personal, medical or detailed therapeutic information within an initial website enquiry.


More information about how website enquiries are handled can be found in the Privacy Policy.

Data Security

Reasonable technical and organisational measures are used to protect personal information from unauthorised access, loss, misuse or disclosure.


While no electronic system can be guaranteed to be completely secure, appropriate safeguards are used to protect information and maintain confidentiality.

Data Protection Rights

You may have rights under UK data protection legislation, including rights relating to access, correction and, in certain circumstances, deletion of your personal information.


Further details can be found in the Privacy Policy.

Questions

If you have any questions regarding confidentiality, privacy or the handling of your personalinformation, please feel free to get in touch.

Contact

DG Counselling Therapy


Email: hmplus7@gmail.com

Telephone: 07938 705 856​


Website: www.dgcounsellingtherapy.co.uk

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